Instructional Design and Training of Trainers for senior officials from the State Bank of Pakistan (SBP)
Making people, particularly women, financially literate so that they are able to budget, save, invest and use various banking services, has become of the core mandate for the State Bank of Pakistan. One of the interventions in this regard was the development of a National Financial Literacy Programme (NFLP), where it was mandatory that every bank across the country participates in conducting such training for communities around their various branches. Mera Maan Pvt. Ltd. was contracted by NIBAF, the State Bank’s training arm, to redesign a previously designed module, to train 30 Master Trainers and then supervise trainings conducted by these Master Trainers to train 90 field trainers. This training was rolled out in all provinces across the country with a target to reach 1 million participants across the country, 50% of which are to be women.
The 2-day curriculum is highly visualized and participatory, and focuses on the following subjects:
- Debt Management
- Financial services including opening up mobile accounts, managing e-payments, using ATM, etc.
- Customer rights and responsibilitiesDevelop experiential learning techniques/ activities to complement information in existing technical courses, using a process to create, retain and transfer organizational knowledge, learning and experiences; and
Deliver an effective training session/course using multiple interactive training methodologies and modern techniques of facilitation